VoIP PBX & Call Center on Asterisk 16 Issabel [Master Class]

Learn Issabel (ex-Elastix) & IP Telephony Server Configurations & Deployment with Practical Examples & Use Cases.

Course Package: This course contains the best of both worlds. Asterisk open source with GUI (Issabel) and then Asterisk from scratch (Vanilla Asterisk) using source code compilation and CLI based.

What you’ll learn

• Build the complete IP Phone System using open source platform..
• Explore exciting career in Telecom Industry..
• Feel more confident in managing Issabel Telephony Server..
• Offers Open Source IP Telephony services & solutions to your customers..

Course Content

• Introduction & VoIP Fundamentals. –> 4 lectures • 16min.
• Network Requirements for the VoIP. –> 2 lectures • 12min.
• Course Project –> 2 lectures • 5min.
• Issabel Installation –> 5 lectures • 10min.
• Issabel Overview –> 1 lecture • 3min.
• Issabel Phone System Setup –> 34 lectures • 2hr 39min.
• Issabel Phone System Maintenance –> 6 lectures • 26min.
• Issabel Call Center Module. –> 5 lectures • 12min.
• Getting Started – Issabel Call Center Core Configurations. –> 10 lectures • 30min.
• issabel Call Center Inbound Call Campaign. –> 4 lectures • 15min.
• Issabell Call Center Outbound Call Campaign –> 4 lectures • 11min.
• Issabel Call Center Reports & Statistics. –> 11 lectures • 19min.
• Call Center Realtime Dashboard & Live Wallboard –> 4 lectures • 7min.
• Call Center Supervisor Level Functions & Features for Quality Assurance. –> 4 lectures • 3min.
• Deploy Issabel IP PBX on Public Cloud –> 9 lectures • 48min.
• Issabel Meet – WebRTC Video Conferencing & Collaboration. –> 9 lectures • 26min.
• Bonus: Issabel Resources & VoIP Hardware –> 4 lectures • 6min.
• Course 2: Asterisk 16 on CLI – Command Line Interface. –> 6 lectures • 33min.
• Setting up Playground for Practice. –> 5 lectures • 28min.
• Getting Started with Asterisk. –> 4 lectures • 55min.
• Asterisk Architecture & Modules. –> 3 lectures • 24min.
• Asterisk Dialplan Programming – Fundamentals –> 4 lectures • 44min.
• Asterisk Channels Configurations. –> 5 lectures • 1hr 10min.
• Asterisk Dialplan Programming – Advance –> 6 lectures • 57min.
• Asterisk Tips & Tricks. –> 3 lectures • 11min.

Requirements

• Download the Issabel software but don’t install it we will cover in Installation lecture..
• Download Softphone e.g Zoiper or Xlite. Will show you configuration in lecture..

Course Package: This course contains the best of both worlds. Asterisk open source with GUI (Issabel) and then Asterisk from scratch (Vanilla Asterisk) using source code compilation and CLI based.

UPDATED! Cover Asterisk 16 [Command Line/Web GUI] & Cloud Issabel Installation, Security  WebRTC Video Conferencing & Call Center. 

• Do you need a cost-effective phone system or full features rich Call Center for business?
• Are you tired of paying the licensing costs to the proprietary phone system?
• Do you want to expand your business and require a phone system, but legacy systems don’t allow you?
• You are interested to learn asterisk but like to avoid the command line and Linux shell at the start?

Issabel (previously known as ‘ELASTIX’) is the world’s most popular and widely adopted open-source IP telephony software. The core VoIP communication is based on Asterisk – The most powerful IP telephony platform. This course is designed for the newbies, small & medium businesses that like to use the IP telephony – PBX or even the solution providers that like to gear up for telephony services to the end-users.

The course starts with initial telephony concepts and terms used in the phone service industry—no prior technical knowledge about telecommunication required to take this course.

The course has a project depicting a real-world scenario. This helps the students to have activity-based learning and can apply learned knowledge to the real world. The course clearly explained the phone system features with lab practice for configurations.

Proprietary systems invite a license fee for most Business-critical features and UC Features like mobility and third-party integration. To avoid the expensive add-ons, go the open source way.

Use a single system to manage multiple tools and platforms, thereby having “greater employee productivity, reduced costs, and a means to improve customer engagement.