Interpersonal Sales Skills
The Sales Business is a training resource developed by top-performing salespeople that know how to get results. You too can achieve improved results by completing the course and using the knowledge and interpersonal skills you will learn to achieve the results you want. The course includes tips and ideas on how to develop and maintain a positive attitude, how to prepare for a sales meeting, a four-step approach that will keep your sale on track, how to ask probing questions, how and when to close, how to handle objections, and much more.
What you’ll learn
- Sales Essentials: What all successful salespeople remember to do.
- How to prepare for a sales meeting.
- How to ask probing sales questions.
- A four stage technique to manage the sales process.
- How to close your sale.
- How to make more appointments.
- How to overcome sales objections.
Course Content
- Sales Essentials –> 1 lecture • 3min.
- Ready to Sell –> 1 lecture • 5min.
- Probing Questions –> 1 lecture • 5min.
- Confirming –> 1 lecture • 2min.
- Matching –> 1 lecture • 2min.
- Closing –> 1 lecture • 6min.
- Making Appointments –> 1 lecture • 5min.
- Presenting Benefits –> 1 lecture • 4min.
- Overcoming Objections –> 1 lecture • 4min.
- Taking Notes –> 1 lecture • 2min.
Requirements
The Sales Business is a training resource developed by top-performing salespeople that know how to get results. You too can achieve improved results by completing the course and using the knowledge and interpersonal skills you will learn to achieve the results you want. The course includes tips and ideas on how to develop and maintain a positive attitude, how to prepare for a sales meeting, a four-step approach that will keep your sale on track, how to ask probing questions, how and when to close, how to handle objections, and much more.
The course consists of short, professionally produced videos that show you how to put interpersonal skills into action and manage your sales negotiation so that you are seen as a trusted partner rather than a salesperson.
Also included in the course are multiple choice quizzes that allow you to practice your skills and gain feedback on your responses in a range of situations. For corporate customers there is the option to tailor the quizzes and add other materials to enable your all your sales people to have access to the best techniques in your field.
This course is suitable for both newcomers to sales and experienced salespeople looking for new ideas and a refresher.
Complete the class and apply these skills to boost your sales performance and reap the rewards.